Primary Purpose:

Support the Center Manager in the operation of the Early Head Start and Head Start program and perform general administrative duties as a member of the program’s administrative team.

Qualifications:

Education/Certification:

• High school diploma or GED certificate

Special Knowledge/Skills:

• Bilingual preferred
• Ability to type a minimum of 40 words per minute
• Strong communication, public relations, and interpersonal skills
• Proficiency in the use of computers and a variety of software applications, including Microsoft Word, Excel, PowerPoint, and Access
• Strong analytical, oral, and written communication skills

Experience:

• Minimum one (1) year experience in a clerical or administrative support position

Major Responsibilities and Duties:

• Model HCDE and Head Start’s mission, vision, and values.
• Provide administrative assistance to the Center Manager, Center Based Management Team and Center staff to support the daily operations of Early Head Start (EHS) and Head Start (HS).
• Answer telephone, screen and direct calls. Take and relay messages.
• Greet clients as they arrive and depart. Ensure clients/visitors adhere to sign-in/sign-out procedures.
• Monitor visitor access and maintain security awareness.
• Receive and sort mail and deliveries.
• Control inventory relevant to reception area.
• Maintain an organized reception/desk area.
• Work collaboratively with teachers and program staff to achieve program goals.
• Maintain good public relations with department personnel, clients and the public.
• Maintain confidentiality of information.
• Perform other duties as assigned.